Website terms and conditions of use

Effective date: 12 October 2025
Website owner: Haines Daniels Limited
Website URL: www.lurue.co.uk

1. Introduction

This website is operated by Haines Daniels Limited, a registered psychotherapeutic and coaching practitioner in the UK. By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree, please refrain from using the site.

2. Purpose of the website

This website provides general information about psychotherapy, coaching and mentoring services, therapeutic and coaching approaches, and mental health resources. It is not a substitute for professional advice, diagnosis, or treatment. Please contact the emergency services, the Samaritans helpline or the Mind support line if you are in crisis.

3. Professional standards

All therapeutic and coaching services referenced on this site are delivered in accordance with the ethical guidelines of the British Association for Counselling and Psychotherapy (BACP), National Counselling and Psychotherapy Society (NCPS) and International Coaching Federation (ICF), and applicable UK laws. The psychotherapeutic counsellor and coach is professionally registered and abides by confidentiality, safeguarding, and data protection standards.

4. Use of website content

All content – including articles, blog posts, and downloadable materials – is for informational purposes only. You may not reproduce, distribute, or commercially exploit any content without prior written consent.

5. Booking and cancellation

If online booking is available:

  • Appointments are subject to availability and confirmation.

  • Cancellations must be made at least 24 hours in advance to avoid charges.

  • Late cancellations or missed appointments without requisite notice may incur full charge of the agreed fee.

6. Privacy and data protection

Your privacy is important. We handle any personal data collected via contact forms or booking systems in accordance with the UK General Data Protection Regulation and our Privacy Policy. That includes:

  • Lawful and transparent data processing.

  • Secure storage and limited access.

  • Your rights to access, correct or delete your data.

7. Confidentiality

While this website does not collect sensitive therapeutic disclosures, we treat any communication via email or contact forms with discretion. However, we cannot guarantee confidentiality over unsecured channels.

8. External links

This website may contain links to third-party resources. These are provided for convenience and do not imply endorsement. We are not responsible for the content or privacy practices of external sites.

9. Limitation of liability

We strive to keep the website accurate and up-to-date, but we make no warranties regarding its completeness or reliability. We are not liable for any loss or damage arising from use of the website or reliance on its content.

10. Governing law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Updates to our terms and conditions

We reserve the right to update these terms and conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms and conditions.